Effective Date: 5/1/2025
1. Acceptance of Terms
By accessing or using the services provided by [CompanyName] (“we,” “our,” or “us”), including our website, applications, and any related services (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not access or use our Services.
2. Description of Services
Codeguru LLC dba CodePilot provides a software-as-a-service(SaaS) platform used by Skilled Nursing Facilities (SNFs) and healthcare providers to assist with patient documentation and clinical coding. Our Services may use artificial intelligence (AI) technologies and cloud infrastructure to assist users in identifying applicable ICD-10 codes and other clinically relevant information based on submitted documentation. The Services are intended to support—but not replace—professional medical or billing judgment.
3. Eligibility
You must be at least 18 years old and legally capable of entering into this agreement. By using the Services, you represent and warrant that you meet these eligibility requirements.
4. Account Registration
To access certain features, you may be required to create an account. You agree to provide and maintain accurate, current, and complete information. You are responsible for safeguarding your account credentials and for any activities that occur under your account.
5. Use of Services
You agree to use the Services solely for lawful purposes and in compliance with these Terms. You shall not: Use the Services in any manner that could disable, damage, or impair our infrastructure. Attempt to gain unauthorized access to any part of the Services or related systems. Submit protected health information (PHI) or personal data without proper authorization and consent. Rely solely on AI-generated outputs without review by a qualified human professional. Reverse engineer, copy, scrape, or misuse AI outputs. Submit false or misleading information for the purpose of influencing clinical or billing outcomes.
6. Fees and Payment
Access to certain features may require payment. All fees are billed in accordance with the terms specified at the time of purchase. We reserve the right to change our pricing at any time, and we will provide reasonable notice of any such changes.
7. Intellectual Property
All content, software, and materials available through the Services, including but not limited to text, graphics, logos, and algorithms, are the property of Codeguru LLC dba CodePilot or its licensors and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes only.
8. Confidentiality and Data Security
We are committed to maintaining the confidentiality and integrity of your data. We implement administrative, physical, and technical safeguards to protect data in accordance with applicable privacy and security laws, including the Health Insurance Portability and Accountability Act of 1996(HIPAA). For clients subject to HIPAA, we will enter into a Business Associate Agreement (BAA) upon request.
9. Business Associate Agreement (BAA)
If you are a Covered Entity or Business Associate under HIPAA, you may request a Business Associate Agreement. Codeguru LLC dbaCodePilot will execute a standard BAA to define responsibilities regarding PHI access, use, and protection.
10. Third-Party Services and Artificial Intelligence
Our Services may rely on third-party infrastructure providers and artificial intelligence technologies to function properly. These third-party services may include hosting, data storage, model processing, and other backend functionality. While we use commercially reasonable efforts to select reliable vendors, we do not control and are not responsible for their availability, performance, or security. You acknowledge that any outputs generated by artificial intelligence models are probabilistic in nature and should not be relied upon as definitive or authoritative without appropriate professional oversight.
11. Medical Disclaimer
The Services are not intended to provide or replace clinical diagnosis, treatment, or professional medical advice. You are solely responsible for verifying AI-suggested codes or documentation. Final decisions regarding medical treatment, coding, or billing rest with you and your licensed staff.
12. Data Ownership and Retention
You retain all ownership rights in your submitted data. CodeGuruLLC dba CodePilot does not claim any ownership over your data. Upon termination of your account, you may request data export or deletion, which we will accommodate within a reasonable timeframe unless prohibited by law or ongoing obligations.
13. Service Availability and Support
While we aim to maintain high availability of our Services, we do not guarantee uninterrupted access. Planned maintenance and unforeseen outages may result in temporary unavailability. Support is available via help@flycodepilot,and response times follow our standard service level agreement (SLA) of 7 business days.
14. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and share information. Please review the Privacy Policy here: www.flycodepolot.com/privacy.
15. Disclaimers
The Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be error-free or uninterrupted.
16. Limitation of Liability
To the maximum extent permitted by applicable law, CodeGuru LLC dba CodePilot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our aggregate liability for any claim shall not exceed the total amount paid by you to us in the twelve(12) months prior to the event giving rise to the claim.
17. Indemnification
You agree to indemnify, defend, and hold harmless Codeguru LLC dba CodePilot, its affiliates, and its officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including attorneys’ fees) arising out of or relating to your use of the Services, your violation of these Terms, or your breach of any applicable law.18. Beta Features and Future Enhancements We may offer beta or experimental features for evaluation purposes. These features are offered “as is” and may be modified or discontinued at any time. Use of beta features is at your own risk.
19. Termination
We reserve the right to suspend or terminate your account a tour discretion, with or without cause or notice. Upon termination, your access to the Services will cease, but any rights or obligations that accrued before termination will survive.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Kansas, excluding its conflict of law rules.
21. Dispute Resolution
Any dispute arising from these Terms or the Services shall be resolved through binding arbitration under the rules of the American Arbitration Association. The arbitration shall be held in Overland Park, KS. Judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction.
22. Changes to These Terms
We reserve the right to update or modify these Terms at anytime. Changes will become effective when posted. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
23. Contact Information
If you have questions or concerns about these Terms, please contact us at: Codeguru LLC dba CodePilot4545 W 131st Ter Leawood, KS 66209help@flycodepilot.com